This Privacy Policies (the “Privacy Policies ”) applies to Dlocal Limited and its group of companies (“we” or “us”) and shows how we will Process your Personal data as Data Controllers. We are committed to the protection of your Personal Data, and our purpose is to inform you about the way we Process your Personal Data, including references to which data we Process, how, why, for how long, together with information about your rights as a Data Subject.
Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it.
“Data Controller” means any person who alone or jointly with others determines the purposes and means of the Processing of Personal Data;
“Data Subjects” means any natural person whose personal data is processed by a controller or processor
“Processing” and “Processing of Personal Data” means any operation or set of operations which is taken in regard to personal data, whether or not it occurs by automatic means, and includes the collection, recording, organisation, storage, adaptation, alteration, retrieval, gathering, use, disclosure by transmission, dissemination or otherwise making information available, alignment or combination, blocking, erasure or destruction of such data;
“Personal Data” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;
“Dlocal Entities” means either Dlocal Corp LLP, Dlocal Inc, Dlocal Limited or Dlocal LLP.
2. Personal Data we may collect from you, and with which purpose
2.1 You may provide us with Personal Data about you, for example when you enquire for or apply for our services, by filling in forms on our website, subscribing to our newsletter, participating in one of our events, or by corresponding with us by phone, e-mail, or any other means of communication.
2.2 We will use this Personal Data to provide you with assistance on your queries, and/or to assess your application for a merchant or partner account. As such, this Personal Data will be used by us to establish or perform our (future) contract with you and for our legitimate interests in following up with you. We will also use the abovementioned Personal Data for our legitimate interest of conducting business with you and managing our internal administration, conducting marketing research with the purpose of improving our products and services to be able to offer our tailored services.
2.3 Additionally, we may collect information about you through automatic means, for example by using cookies when you visit our websites. When you browse on our website, we process your IP address, Google Analytics ID, internet browser and device type, location data and your use of our website, including which pages you visited, how you got to our website, the time and length of your visit and your language preferences. We use this data for our legitimate interests of making sure our website works properly, including debugging, to be able to deliver you its content, for DDOS mitigation on our website, and improving our website and performing statistical analyses for optimizing the quality of our website. We also use this information to provide you with personal offers tailored to your needs and customizing what we show you to your preferences, with your prior consent.
2.4 We would also like to inform you that we may also obtain data about you from third parties, such us credit references and fraud prevention agencies.
2.5 If you desire to register to our services, we will collect the Personal Data necessary in order to establish and perform a commercial agreement with you, including your contact information, address, tax information and payment details. We will use this information to set up our products and services for you, and to provide you with support on the boarding process, integration and installation. In addition, we will use your information with the purpose of managing our internal administration and complying with our legal obligations, such as taxation obligations.
2.6 We also collect data about your use of our services, including your login credentials, queries, comments and complaints you send us in relation to our business relationship.
2.7 We will collect information on you to comply with national and international laws and regulations on money laundering prevention and crime or financing terrorism processes.
2.8 We will use this Personal Data to ensure the safety and integrity of our operations, by aiming to identify, prevent and counter illegal conduct and to comply with our legal know-your-customer and anti-money laundering obligations.
3. DISCLOSURE OF YOUR INFORMATION
3.1 We will not disclose your Personal Data to anyone except as described in this Notice.
3.2 We may share your Personal Data with any company within any of Dlocal Entities.
3.3 We may share your Personal Data with third parties to provide you with the products we offer, including service providers, credit reference agencies and financial institutions. We may also share your Personal Data with third parties to prevent crime and reduce risk, if required to do so by law, where we deem it appropriate to do so, to respond to legal process or to protect the rights or property of Dlocal, our customers or others.
4. Where we transfer your Personal Data and data security
4.1 We are committed to secure your Personal Data therefore we have taken steps to prevent unauthorized access to your data, and we have put in place a range of technical and organizational measures to safeguard and secure the information we collect and Process from you.
4.2 Your Personal Data may be shared with other Dlocal Entities outside of the European Economic Area (“EEA”), when this is necessary for the purposes mentioned in this Notice. These countries include the countries in which we have operations. It also includes the countries in which some of our service providers are located.
4.3 To protect your data when these are transferred to countries outside of the EEA, we have implemented appropriate safeguards. Every transfer of Personal Data is protected by a data processing agreement containing Standard Contractual Clauses. If you want to receive more information about these safeguards, you can contact us using the details below under (“Contacting us”).
5. Your rights as Data Subject
5.1 Under current Data Protection Legislation, you are entitled to object to us Processing your Personal Data, including profiling. You may also ask us for an overview of your information or ask for a copy, and request us to correct or delete certain data, restrict Processing of your Personal Data, or ask us to transfer some of this information to other organisations. In some cases, you may object to the Processing of your Personal Data and, where we have asked for your consent to process Personal Data, you can withdraw this consent at any time. Where we Process your Personal Data for our legitimate interests, you can contact us if you want more information about these.
There are some exceptions to these rights, however. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your Personal Data may be refused if making the information available would reveal Personal Data about another person or if we are legally prevented from disclosing such information.
5.2 If you wish to exercise any of these rights, or you need further information on the rights granted under Data Protection Legislation, please contact us using the details below.
7. Contacting us, questions and complaints
Questions, comments, requests or complaints concerning this Notice and the way we Process your Personal Data can be addressed to our Data Protection Officer, at, or Regus Tower Business Centre, Tower Street, 2nd Floor, Swatar, BKR4013, Malta.
8. CHANGES TO OUR PRIVACY POLICIES
Any changes we may make to this Notice in the future will be uploaded to the website and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy POLICIES